Regular Maintenance
Precision Tune-Up

Ultimate Precision Tune-Up

  • 2 Seasonal Visits Per Year
  • 20% Off Travel and Diagnostic Fee
  • 12% Off Repairs
  • Additional A/C / Heat Systems at $14/mo *per unit

Preferred Tune-Up

  • 1 Visit Per Year – A/C and Gas Heating Source both serviced at time of appointment
  • 15% Off Travel and Diagnostic Fee
  • 10% Off Repairs
  • Additional A/C / Heat Systems at $12/mo *per unit

Ultimate Ductless Mini-Split Precision Tune-Up

  • 2 Visit Per Year
  • 20% Off Travel and Diagnostic Fee
  • 12% Off Repairs
  • Deep Cleaning of Blower Wheel / Housing and Coil during 1 of the 2 visits
  • Additional Indoor Units at $12/mo *per unit

Ductless Mini-Split Preferred Precision Tune-Up

  • 1 Visit Per Year
  • 15% Off Travel and Diagnostic Fee
  • 10% Off Repairs
  • Additional Indoor Units at $6/mo *per unit

*Recommended repairs not included. Repair must be made by New Wave Heating, Cooling & Home Intelligence and service ticket paid for at the time of repair. Equipment in need of replacement not included.

New Wave Heating, Cooling & Home Intelligence shall not be liable for losses or defects arising out of vandalism, fire, flood, wind, war, riots, and acts of God. In such cases, the customer shall be charged for the parts and labor involved at the then current price for such repairs. No such parts or labor shall be furnished, without customer authorization. Rates based on 15-mile radius from New Wave Heating, Cooling & Home Intelligence. Additional rates may apply.

Our Mission

As part of our maintenance program we perform a system evaluation in order to discover developing problems and prevent serious issues before they occur. Should emergencies arise despite these efforts, it is our promise to assess and resolve these issues in a timely and efficient manner. By reporting problems and participating in this maintenance agreement you help us report valuable information back to our manufacturers and technicians, which in turn allows us to continue offering the highest attainable customer service. Our goal is 100% customer satisfaction. Thank you for allowing us to earn your trust.

UP TO TWO VISITS PER YEAR
(cooling/heating) We’ll complete a total makeover and renewal of your system to “factory fresh” conditions. This provides ultimate peace of mind that your comfort system is in tip-top shape year round.

EXCLUSIVE EXTENDED WARRANTY ON ALL SERVICE REPAIRS
As a member of our Comfort Connection Club, one of the greatest benefits is an extended one-year parts and labor warranty on any repair performed by our certified and trained service technicians. Nonmembers receive a 30-day parts and labor warranty. That means real peace of mind!

PRIORITY SCHEDULING
In the unlikely event you require repair service due to breakdown, you’ll enjoy elite customer status and be placed on our priority list.

PREVENTIVE MAINTENANCE BENEFITS

  • Priority Service Scheduling
  • Free System Replacement Planning
  • Fully Transferable
  • 100% Satisfaction Guarantee
  • Protects Your Manufacturer’s Warranty
  • Extends the Life of Your System
  • Improves Reliability
  • Saves Energy
  • Peace of Mind – Maintain Safe Operation
  • Improves Comfort

CUSTOMER LOYALTY REWARDS
Earn up to $500 in reward credits for your next furnace or A/C. As a Comfort Connection member, you’ll earn $50 per year in reward credit towards the purchase of your next replacement comfort system.

We’ll give you all the details of the Comfort Connection Club when you sign up.

To join the Club, and begin receiving all the benefits, simply purchase our Ultimate Precision Tune-Up or register in our monthly pre-paid program and save even more money.

Upon joining, we will complete your first Ultimate Precision Tune-Up. Your next service appointment will be automatically scheduled and we’ll confirm with you a convenient date and time within the following 6 months. You can cancel your club membership at any time after one year with a 30-day written request.